The challenge
Customers ordered through Facebook, Instagram and LINE OA as separate channels. Orders were fragmented with no shared inventory or delivery system, and staff re-keyed the same data for every channel.
What we did
We built the platform on Seree Ecommerce with ASP.Net Core 10 + MongoDB in a microservices architecture, unifying every sales channel with AI integration for menu suggestions and order handling — serving both B2B (restaurants) and B2C (retail) with nationwide cold-chain delivery.
The result
Customers order through any channel in one system, staff no longer re-enter data, and online sales have grown steadily since launch — the platform has now been in operation for over 8 years.